Inkjin protects your time while keeping things fair for clients. Here’s how payouts work when a client cancels or doesn’t show.
Cancellation Window
You set your own cancellation deadline (e.g. 24h, 48h, 72h).
If a client cancels before the deadline, their deposit or payment is refunded automatically — no payout to you.
If they cancel after the deadline or does a no-show, you keep the deposit.
Payouts
Deposits: Released to you after your cancellation window closes.
Full payments: Held by Inkjin until the session is confirmed (client gives you a confirmation code after the tattoo session is completed).
If the client cancels after the deadline:
You keep at least the deposit portion.
The remaining balance is refunded to the client.
No-Shows
Mark the booking as No-Show.
You keep the deposit, while any prepaid balance is refunded to the client.
✅ Key Point: You control your cancellation deadline, and deposits are always protected once that deadline passes.
Example: Maria (tattoo artist) & Alex (client)
Maria sets a 72-hour (3 day) cancellation window.
Alex books a £500 tattoo with a £200 deposit + £10 Inkjin fee.
Case 1: Alex cancels 5 days before
£200 deposit refunded
£10 Inkjin fee refunded
Alex is refunded in-full
Case 2: Alex cancels 1 day before
£200 deposit kept by Maria
£10 Inkjin fee refunded
Any other prepaid balance is refunded
Alex loses only his deposit
Case 3: Alex doesn’t show up
£200 deposit kept by Maria
£10 Inkjin fee refunded
Any other prepaid balance is refunded
Alex loses only his deposit
Case 4: Maria cancels
£200 deposit refunded
£10 Inkjin fee refunded
Alex is refunded in-full